Cross-Cultural Differences And Relations
“Approach cross-cultural communication with open ears, a receptive mind and an empathetic heart”
- Educal
- Educal
Training outcomes:
Cross-cultural differences and relations programme will:
- Reduce communication barriers
- Help build trust in the workplace
- Help avoid miscommunication and misunderstanding due to different expectations and lack of awareness of cultural norms, values, habits, etc.
- Suggest tools for better communication in person and in writing
- Teach how to read non-verbal cues and gestures across cultures
Format:
We recommend a full-day training with 12 – 20 participants. The format in terms of duration and number of participants will be subject to mutual agreement.
What you will learn:
The training will give you practical information through warm-up activities, quizzes, research studies, group work and much more in terms of:
- Social norms, values, leisure activities, beliefs, habits, attitudes
- Signs and symbols / gestures /body language /personal space (nonverbal cues)
- Communication styles
- Basic phrases in different languages
- Manners and traditional behaviour of different cultures
- National and cultural stereotypes - positives, negatives
Why it matters to be familiar with cultural diversity:
- Increased productivity/performance due to different problem-solving skills, viewpoints and working habits
- Diverse teams = unique perspectives
- Enhanced creativity due to new fresh ideas, perspectives, various brains put together
- Contacts and connections business growth – new audiences + more demand on the market
- Retention! – employees who feel accepted, valued and understood in the workplace stay loyal to the company and will not feel any need to leave
- Knowledge of some languages facilitates communication and shows respect and appreciation for another nation's culture
- Avoids unconscious bias – breaking negative stereotypes and assumptions
How to promote and share cultural diversity issues:
Make your workplace a safe place where employees feel free and supported to:
- Express your beliefs, opinions and concerns without fear or discrimination
- Practice their needs and experiences/traditions and celebrations
- Organize teambuilding events to know each other better in terms of your nation’s/ cultural peculiarities
